Yes! Snugzi™ is designed with an oversized fit to comfortably suit most body types. It’s made to feel roomy, cozy, and easy to wear for everyone.

Yes, Snugzi™ is made with soft, skin-friendly materials. We recommend it for kids with adult supervision for maximum comfort and safety.

Snugzi™ is machine washable on a gentle cycle. Just air dry or tumble dry on low to keep it soft and fluffy.

Not at all! It’s lightweight while still giving you that warm, cozy feeling. Perfect for wearing for long periods without discomfort.

We offer fast and reliable shipping on all orders. You can expect to receive it within 7-15 business days based on your location.

Please contact our customer service team for assistance if you have any questions or concerns about your shipment.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@shopcelara.com or using our Contact Us page. If your return is accepted, we’ll send you a return shipping label, along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@shopcelara.com or using our Contact Us page. 

Damages and Issues With Your Product

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right for you. 

Exceptions / Non-returnable Items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Exchanges / Replacements

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.